FAQ
The Bookings screen in Abode acts as a 'live feed' of new online bookings, modifications and cancellations that have entered the system via your onl...
Mon, 13 Mar, 2023 at 1:16 PM
Abode offers the ability to be prompted whenever a new booking is made on your website or at a connected channel. Follow the steps below to ensure the best ...
Fri, 19 May, 2023 at 7:44 AM
To ensure a successful import of your booking data into Abode, please review the following list and ensure that your data meets the required format and cont...
Thu, 1 Jun, 2023 at 7:55 AM
Using the Tickets function you can add additional charges to your Abode website booking engine. Follow the steps below to add a mandatory cleaning charge. ...
Mon, 30 Oct, 2023 at 12:34 PM
Once a payment transaction has been processed or recorded in Abode you can send a receipt to the guest. If you have Stripe integrated with your Abode s...
Thu, 4 Jan, 2024 at 12:14 PM
If you are selling your rooms via a channel manager you may need to sell them with different rate plans. E.g. Room Only, Bed and Breakfast. You can do this ...
Thu, 4 Jan, 2024 at 5:29 PM
If a guest has stayed with you before, you can copy their details onto a new booking, including any stay notes. Create the new booking and number of ...
Mon, 8 Jan, 2024 at 10:09 AM
When a guest has booked via an OTA channel and arrived at your property, they may wish to extend their stay. To keep your reporting accurate and choose the ...
Thu, 18 Jan, 2024 at 9:28 AM
There are some scenarios a guest may want to split their payment: two guests in a double room want to split the cost, a guest may want to pay with different...
Mon, 5 Feb, 2024 at 8:41 AM
In Abode you can set up promotional prices with their own rates, rules and periods to be available on your website. These can either be available on your ma...
Mon, 5 Feb, 2024 at 1:31 PM