Abode Support

To sell a room as a different occupancy type, you can use the 'virtual rooms' feature in Abode. (This feature is available in the 'Standard'...

To process a refund for a shortened stay, please view the following article - How do I give a guest a refund for a shortened stay? For how to process a ...

Abode's flexible group booking allows you to check in a group all at once, or individually. Open the group booking. To check in the whole group, se...

If you host long term guests, but they pay in weekly installments, you may want to split their booking up into weekly blocks to help you track payments. Thi...

If you need to stop all bookings (online and manual) from being entered for a period of time, you can do this using the block booking feature.  Enter a...

If you would like to make an adjustment to a group booking, you can add it to the group invoice. Note: This adjustment is added to a room in the group, ...

Before you can add discounts to your group bookings, make sure you have enabled the Discount field in your Settings > System > Field Selection. Then c...

If connected to online channels, it is very important to add manual bookings into your Abode calendar as soon as possible. This is because all inventory/ava...

To delete room types in AbodeBooking navigate to Settings > Accommodation > Accommodation Options. You can only delete a room type if it does not ...

With the email tag [Rooms] you can let your guests know their room number and access code in a confirmation, arrival or reminder email. The tag will simply ...