FAQ

What version of Abode am I using?
To find out which version of Abode you are using, or rather are subscribed to, log into your account, and navigate to Settings > Account. In the first se...
Mon, 15 Nov, 2021 at 1:38 PM
How do I edit a payment from a booking? (Standard version)
If you have added a payment to a booking but realised you entered the wrong amount, payment method or payment date, you have the opportunity to fix this. ...
Mon, 6 Dec, 2021 at 10:52 AM
How do I edit a payment in the Register? (Standard version)
When doing a cash-up you may need to edit a payment if it has been entered incorrectly. You have the opportunity to do this before you have 'signed-off&...
Mon, 6 Dec, 2021 at 10:51 AM
How do I send an email to multiple bookings?
Sending emails to multiple guests can be done via the Booking Information report. This feature is very helpful for a wide range of scenarios where prope...
Fri, 9 Feb, 2024 at 12:48 PM
How can I record that a guest has a vaccine pass?
If your property requires evidence from your guests of their vaccine pass, you can record this on their booking. If using the Abode website booking engine, ...
Thu, 27 Jan, 2022 at 2:20 PM
How do I set different rates to specific channels? (AbodeConnect only)
Your AbodeConnect integration allows you to set a modifier to the rates sent to each channel. Select Settings > Channex > Channels. Select Ac...
Tue, 18 Jan, 2022 at 12:45 PM
How do I add notes to my Housekeeping report?
You can configure housekeeping options on your bookings to display in your Housekeeping Report. Select Settings > System > Field Selection. ...
Wed, 26 Jan, 2022 at 2:45 PM
How do I re-order my rooms/beds in the calendar?
Abode's flexibility allows you to choose any room/bed order in your Calendar. Note: Online bookings enter the calendar automatically from the top do...
Thu, 27 Jan, 2022 at 2:28 PM
How do I view my cancelled bookings?
You can view all cancelled channel and manual bookings in Abode. (Please note that for the most accurate reporting of your channel cancellations and modific...
Mon, 8 Jan, 2024 at 9:48 AM
How do I send an email to all guests?
Sending emails to guests can be a great way to pass on more information. Some ways this can be used is to inform guests of a road closure, offer a discount ...
Thu, 28 Dec, 2023 at 10:43 AM