FAQ

How do I stop same-day bookings after reception hours?
It's very easy to stop same day bookings once your reception desk closes. Just set up once in your system settings and then Abode automatically takes c...
Tue, 13 Nov, 2018 at 1:49 PM
How can I manage my housekeeping roster for the future?
The Cleaning Forecast in your AbodeBooking system helps you manage your future housekeeping staffing levels. Use this report to help predict how much work i...
Tue, 6 Nov, 2018 at 11:44 AM
How do I cancel multiple rooms/beds in a group at the same time?
It's easy to cancel (or delete) multiple rooms/beds from a group booking by just selecting check boxes and then 'Delete'.  Open the grou...
Wed, 7 Nov, 2018 at 10:40 AM
How do I set up alternative price types in Abode?
Abode allows you to link different price alternatives to the same inventory type. You can also choose whether these are available on your channel manager an...
Tue, 1 Sep, 2020 at 10:14 AM
How do I push a full refresh of availability to my channel manager?
There are some situations where you would need to send a full refresh of your availability/rates/restrictions to your channel manager. These may be: Your ...
Fri, 3 Jan, 2020 at 10:51 AM
How do I edit/delete a business invoice?
Please note this article applies to 'Standard/Ultimate' subscribers. When creating a business/company invoice you may need to edit or delete t...
Mon, 27 Jan, 2020 at 1:47 PM
How do I check when a payment (receipt) was applied to a booking? (Standard)
Please note this article applies to Standard/Ultimate subscribers. You may want to check when a payment was applied to a booking to help with reporting ...
Thu, 19 Mar, 2020 at 11:33 AM
How do I add/remove 'Payment Method' options?
Select Settings > System > List Values. Filter the menu to Payment. Enter the new value and select the 'Add' button. To remo...
Thu, 19 Mar, 2020 at 3:36 PM
How do I add an individual booking to a group?
You can add any booking to a group by changing its 'booking number'. Note the booking number and name of the group you want to add to. O...
Mon, 6 Apr, 2020 at 1:11 PM
How do I map my new room/price type to SiteMinder?
Note: This article applies to Abode users with a SiteMinder Channel Manager integration. If you have created a new room/price type in Abode, you will ne...
Thu, 28 May, 2020 at 12:07 PM