FAQ

Why are my updates not showing in my channel manager?
If you have done a large update to your Inventory/Rates/Restrictions, we recommend sending a full refresh to the channel manager. Follow the steps below to ...
Sat, 28 May, 2022 at 1:01 PM
How do I make a Group Booking?
There are 3 different ways to make a group booking. We will go through these 3 ways together in this FAQ. Method 1 Select and drag the room/room...
Fri, 17 Jun, 2022 at 6:09 AM
How do I manage a Group Booking
This article aims to teach us a few tips and tricks for managing a group booking. We will go through adding payments to the group/individuals, bulk updates ...
Fri, 17 Jun, 2022 at 6:32 AM
What do I do if I've forgotten my password
We highly recommended writing down your login information and keeping it in a safe place. If you have happened to forget your password or you are trying to ...
Fri, 17 Jun, 2022 at 7:13 AM
How do I complete a cash-up using 'Shifts'?
'Shifts' is a feature only available in the Unlimited subscription plan. We recommend checking out the guide to using the cash-up feature before...
Fri, 17 Jun, 2022 at 9:29 AM
How do I check in a booking?
Marking the status of a booking in Abode to 'checked-in' can be done in one click. Note: If you are checking in a group booking, please view this ar...
Fri, 1 Jul, 2022 at 4:56 PM
How do I check out a booking?
Marking the status of a booking in Abode to 'checked-out' can be done in one click. Note: If you are checking out a group booking, please view this ...
Fri, 1 Jul, 2022 at 5:02 PM
How do I send automated follow-up emails to guests?
In this FAQ we will be learning how to send automated follow-up/ checkout emails to guests.  Note: The guest has to be checked out for it to work. (this is...
Fri, 5 Aug, 2022 at 8:20 AM
How do I add google analytics to my website booking engine?
*This tutorial is for Google Analytics 4 only. You will have to upgrade to the newest version of google analytics if you haven't already.* Google An...
Tue, 22 Nov, 2022 at 7:39 AM
How do I read the 'Revenue' report in my Register?
The Revenue report in your Abode Register allows you to view your transaction information over a certain period. The data in the report is all income based ...
Thu, 8 Dec, 2022 at 4:51 PM