This article aims to teach us a few tips and tricks for managing a group booking. We will go through adding payments to the group/individuals, bulk updates to the group, opening individual bookings, and adding separate single bookings to the group.
If you are looking to learn how to create a group booking, we go through that here. https://abodebooking.freshdesk.com/support/solutions/articles/16000136545-how-do-i-make-a-group-booking
Adding Payments
To make one payment for the group.
- Open the group.
- Select Payment Due.
3. Select Payment Method and Confirm the sale.
To make an individual payment.
- Open the group.
- Select Add Payment ($).
- Select Payment Method and Confirm the sale.
Bulk Updates to the Group.
- Open the group.
- Using the bold row at the bottom of the table. Select what you would like to change. ex. Number of Nights.
Note: If an individual has a separate arrival date, you will not be able to bulk update. You will have to add a separate booking to the group. See Add separate booking to Group below.
Open Individual Bookings.
- Open Group.
- Select Edit Details.
- You can now make changes to the individual booking. (add sales, take payment, edit rates, etc)
Add separate booking to Group.
- Open the separate booking.
- Select Change Booking.
- Select the Group Surname/Booking Number from the dropdown.
- Select Save Changes.