FAQ

How to delete room types
To delete room types in AbodeBooking navigate to Settings > Accommodation > Accommodation Options. You can only delete a room type if it does not ...
Wed, 2 Jun, 2021 at 12:54 PM
Add Room Number and Door Code to your Rooms
With the email tag [Rooms] you can let your guests know their room number and access code in a confirmation, arrival or reminder email. The tag will simply ...
Mon, 14 Jun, 2021 at 12:37 PM
How to set up email templates
In AbodeBooking, you can set up different kind of emails such as confirmation, reminder, cancellation or check-out emails, to give your customers the right ...
Tue, 20 Jul, 2021 at 4:13 PM
How do I create last minute promotions on my Abode website booking engine?
If using Abode for your website booking engine, you can create special prices that are only available a certain number of days in advance on your website. T...
Thu, 1 Jul, 2021 at 3:59 PM
How do I send a special price from my Abode Website booking engine?
Send unique booking links with your marketing to offer special prices and discounts. Abode's website booking engine allows you to customise the URLs. ...
Thu, 1 Jul, 2021 at 4:34 PM
How do I process a payment?
You can process payments with the "Payment Due" button on the booking page of a booking: The system will bring you to the payment page (full pa...
Tue, 20 Jul, 2021 at 11:01 AM
How to unallocate a booking
Unallocating bookings makes it easier to move bookings around the calendar. It is useful to maximise occupancy, as you would be able to fill unnecessary emp...
Tue, 20 Jul, 2021 at 11:39 AM
How to add rooms to a group booking
You might want to add more rooms to a group booking for when a group wants to add some more people to the same booking. To add rooms to a group booking,...
Tue, 20 Jul, 2021 at 12:10 PM
How to copy a group
To copy a group booking allows you to multiply this booking to a later arrival date, but to keep the same rooms/beds. To create a copy of a group bookin...
Tue, 20 Jul, 2021 at 12:28 PM
How to read the "Arrivals & Departures" report
The "Arrival & Departures" report allows you to see guest fluctuations for a particular day. To see the report, navigate to Reports > Arriv...
Wed, 21 Jul, 2021 at 11:16 AM